In our successful Hospital-to-Home (H2H) pilots with NUHS, selected groups of patients who would otherwise be warded in brick-and-mortar hospitals, are cared for in Speedoc's virtual ward.
Speedoc’s H-Ward is an innovative virtual hospital program that allows patients to access medical care and consultation from the comfort of their own homes or any location with an internet connection. It offers a wide range of medical services through digital channels.
While H-Ward can address a wide range of medical needs, it may not be suitable for all conditions. In emergency or critical situations, traditional in-person care is recommended.
Yes, H-Ward offers around-the-clock availability for medical consultations, ensuring you can access care when you need it.
H-Ward’s coverage by insurance may vary depending on your provider and the services offered. Contact your insurance company for specific details.
Yes, you can request a second opinion through H-Ward, and the platform can connect you with another qualified healthcare professional.
You can provide feedback or file a complaint through the H-Ward platform’s support or contact channels. Your input is valuable for improving our services.
H-Ward differs from traditional hospital care in that it is entirely virtual, eliminating the need for physical visits to a hospital. It provides convenient, on-demand medical services through telemedicine technology.
Yes, all healthcare professionals in H-Ward are licensed, qualified, and undergo rigorous screening to ensure the highest standards of care.
Yes, doctors in H-Ward can provide prescriptions when necessary, which can be sent electronically to your preferred pharmacy.
You can upload your medical documents through the H-Ward platform during the scheduling process or directly during the consultation.
In the event of a medical emergency, please dial your local emergency number (e.g., 911 in the United States) or seek immediate in-person care at the nearest hospital. H-Ward is not a substitute for emergency services.
Consultations are available in multiple languages, and you can usually choose your preferred language when scheduling an appointment.