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Non-Emergency Ambulance Singapore
When faced with a medical emergency like a heart attack, our first instinct is to call for an ambulance. But what if we require an ambulance for a non-emergency situation? Fret not, with Speedoc, you can book a non-emergency ambulance via the app anytime, anywhere.
What is a non-emergency ambulance?
According to the Singapore Civil Defense Force (SCDF), approximately 23,000 life or death cases are attended to every year; these cases include heart attacks, strokes, breathlessness, or major traumas. A non-emergency ambulance is as its name suggests; an ambulance for non-emergency situations, such as, diarrhoea, coughs, headaches, or medical appointments.
However, if you or your loved one(s) require the assistance to get to and fro any medical appointments or if you are not feeling well enough to make your own way to a medical facility safely, a non-emergency ambulance may be a viable option for you.
How do non-emergency ambulances work in Singapore?
An ambulance from the SCDF is a public ambulance for emergency use. Ambulances under the non-emergency tab are known as private ambulances and there are quite a number of them around.
At Speedoc, we work with partners that supply private ambulances which are registered with the Ministry of Health (MOH); these ambulances are manned by an Emergency Medical Technician (EMT) certified driver and a paramedic, it also comes equipped and stocked up with lifesaving equipment and other necessary supplies.
With access to more than 100 healthcare institutions across Singapore such as hospices, nursing homes, and hospitals, you will never be left in the lurch.
IN COLLABORATION WITH
Our Ambulance Partners
Access to a fleet of ambulances for transport to more than 100 healthcare institutions across Singapore including hospitals, nursing homes and hospices.
What can I expect when using a non-emergency ambulance in Singapore
Should you or your loved one(s) require the use of a non-emergency ambulance, here are several things you can expect:
- Select the hospital or caregiving facility you want to go to: emergency ambulances are required to take you to the nearest public hospital if you require emergency treatment, but with private ambulances on a non-emergency assignment, they can take you to any hospital of your choice.
- Non-emergency transportation: every second counts in an emergency, so you are doing your part to help free up SCDF ambulances that are required for patients who are experiencing life-threatening medical conditions.
- Specialised medical equipment: if you or your loved one(s) are reliant on a wheelchair, bed bound, or have difficulty getting around, a non-emergency ambulance can provide that extra comfort and assurance during transportation.
LOVED BY ALL
Why should I book a non-emergency ambulance with Speedoc?
Pick up and drop off at over 100+ healthcare institution of your choice.
Easily book an ambulance just like you would call a private-hire car.
Get picked up by our ambulance in approximately 30 minutes.
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Frequently Asked Questions
How much does it cost to book an ambulance?
The cost to book an ambulance depends on your pickup and drop off location. For the most updated pricing, you can refer to the Speedoc app. Please note that a $109 surcharge may apply for urgent ambulance requests (within 4 hours).
What modes of payment do you accept?
We accept all modes of payment through the Speedoc app.
Can I film my doctor/nurse during the appointment?
To respect the privacy and confidentiality of both our patients and staff, capturing of photographs or the recording of video and audio is strictly prohibited during the appointment.
How long will the non-emergency ambulance take to reach me?
We will be getting in touch with you through a call to confirm the booking. Upon confirmation, it will take approximately 30-45 minutes.
Are non-emergency ambulances available 24/7?
Yes, non-emergency ambulances are available around the clock. Please note that additional surcharges may apply for bookings made on public holidays and bookings made outside of office hours. Island surcharges may also apply.
Download the Speedoc App
The Speedoc app is your one-stop platform to manage your appointments, access your medical records, track your bills, and follow-up with your doctor whenever you need to! More about our health programmes and packages are also available. Download the app here!
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