Speedoc ambulance

Non-Emergency Ambulance Singapore

When faced with a medical emergency like a heart attack, our first instinct is to call for an ambulance. But what if we require an ambulance for a non-emergency situation? Fret not, with Speedoc, you can book a non-emergency ambulance via the app anytime, anywhere.

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What is a non-emergency ambulance?

According to the Singapore Civil Defense Force (SCDF), approximately 23,000 life or death cases are attended to every year; these cases include heart attacks, strokes, breathlessness, or major traumas. A non-emergency ambulance is as its name suggests; an ambulance for non-emergency situations, such as, diarrhoea, coughs, headaches, or medical appointments.

However, if you or your loved one(s) require the assistance to get to and fro any medical appointments or if you are not feeling well enough to make your own way to a medical facility safely, a non-emergency ambulance may be a viable option for you.

Speedoc ambulance illustration

How do non-emergency ambulances work in Singapore?

An ambulance from the SCDF is a public ambulance for emergency use. Ambulances under the non-emergency tab are known as private ambulances and there are quite a number of them around.

At Speedoc, we work with partners that supply private ambulances which are registered with the Ministry of Health (MOH); these ambulances are manned by an Emergency Medical Technician (EMT) certified driver and a paramedic, it also comes equipped and stocked up with lifesaving equipment and other necessary supplies.

With access to more than 100 healthcare institutions across Singapore such as hospices, nursing homes, and hospitals, you will never be left in the lurch.


Our Ambulance Partners

Access to a fleet of ambulances for transport to more than 100 healthcare institutions across Singapore including hospitals, nursing homes and hospices.

What can I expect when using a non-emergency ambulance in Singapore

Should you or your loved one(s) require the use of a non-emergency ambulance, here are several things you can expect:

  • Select the hospital or caregiving facility you want to go to: emergency ambulances are required to take you to the nearest public hospital if you require emergency treatment, but with private ambulances on a non-emergency assignment, they can take you to any hospital of your choice.

  • Non-emergency transportation: every second counts in an emergency, so you are doing your part to help free up SCDF ambulances that are required for patients who are experiencing life-threatening medical conditions.

  • Specialised medical equipment: if you or your loved one(s) are reliant on a wheelchair, bed bound, or have difficulty getting around, a non-emergency ambulance can provide that extra comfort and assurance during transportation.


How do I book a non-emergency ambulance?

Book ambulance app screen
Get an ambulance to your doorstep by following quick and simple steps on the Speedoc App:
Make a request on speedoc app
Make a request

Input your location and destination.

Review in app
Review in-app

Review the fees before choosing to pay in-app.


Our ambulance will get to you shortly.


Why should I book a non-emergency ambulance with Speedoc?

100+ Healthcare institution

Pick up and drop off at over 100+ healthcare institution of your choice.

easily book ambulance by phone

Easily book an ambulance just like you would call a private-hire car.

Speedoc Ambulance

Get picked up by our ambulance in approximately 30 minutes.


Frequently Asked Questions

How much does it cost to book an ambulance?
What modes of payment do you accept?
Can I film my doctor/nurse during the appointment?
How long will the non-emergency ambulance take to reach me?
Are non-emergency ambulances available 24/7?

Download the Speedoc App

The Speedoc app is your one-stop platform to manage your appointments, access your medical records, track your bills, and follow-up with your doctor whenever you need to! More about our health programmes and packages are also available. Download the app here!


Have a passion to provide? Join us!

If you are a qualified doctor or nurse, part of a certified ambulance company, or a healthcare provider looking for a partner to help deliver quality medical services, we welcome you to join our growing family of Speedoc providers.