Help Centre

We offer the option of contacting us by phone whenever you may need help with our services. Our contact center operates 24/7, 365 days a year. If you are looking to make a booking, we highly recommend using our mobile app!
heroImage
If you can’t find the answer to your question in our FAQ, you can always contact us. We will answer you shortly!
FAQ

General Questions

Chevron
What is Speedoc?
Chevron
Where is Speedoc available?
Chevron
Who are the doctors available on Speedoc?
Chevron
When is Speedoc available?
Chevron
What happens during a Speedoc house call?
FAQ

House Call Doctors

Chevron
Why book a house call doctor?
Chevron
Who are Speedoc house call doctors?
Chevron
Can I cancel or schedule my appointment?
Chevron
What conditions can Speedoc’s house call doctors treat?
Chevron
What languages do Speedoc’s house call doctors speak?
Chevron
What are your operating hours?
Chevron
How quick can I get a house call doctor?
Chevron
How can I book a house call doctor?
Chevron
How much does a house call doctor cost and what does it cover?
Chevron
Can your house call doctors issue MCs?
FAQ

Telemedicine Services

Chevron
Why book a telemedicine or online doctor video consultation?
Chevron
What are your telemedicine operating hours?
Chevron
Can I cancel or schedule my telemedicine or doctor video consultation after booking?
Chevron
Is there anything I need to prepare prior to my telemedicine online doctor consultation?
Chevron
If I miss my telemedicine appointment, will I get charged?
Chevron
Can Speedoc online doctors issue MCs via telemedicine?
Chevron
What conditions can Speedoc online doctors treat via telemedicine?
Chevron
How quickly can I see a Speedoc online doctor via telemedicine?
Chevron
How much does a Speedoc telemedicine or doctor video consultation cost?
Chevron
Who are Speedoc house call doctors?
Chevron
Is consulting a doctor online via telemedicine safe?
Chevron
What can I do if I get disconnected during the online doctor consultation?