1. Set up an account
After downloading the Speedoc app, create a personal account.
Speedoc x Guardian Virtual Clinic
Here is how you can get started
Speedoc x Guardian
What are the benefits?
Accessible healthcare
Consult a doctor from wherever you are with the flexibility to pick up medications at the nearest pharmacy you selected.
Comprehensive range of services
Get medical advice on various health and wellness topics, from flu vaccinations, and weight management to family planning.
Greater convenience for medication
Obstacles preventing the acquisition of prescription medications after a visit to the pharmacy can be overcome.
Speedoc x Guardian Virtual Clinic
Range of in-store services at your fingertips
Book Speedoc's video consultation and collect your medication at the selected Guardian store
2. Tap on the Guardian In-store Services tile
To check out the services on the Speedoc app, just tap on the Guardian In-store Services tile.
3. Select the appropriate service required
Our doctors and pharmacists will assist you with preventive services and health programs based on your preferences.
Speedoc x Guardian
What are the services offered?
Prices stated are inclusive of prevailing GST. Prices reflected are accurate as at the time of writing. Please contact us for the most up-to-date pricing.
Video Consultation
Connect with healthcare providers seamlessly via video consultations.
Flu Vaccination
Here’s your shot in keeping your loved ones safe against the seasonal flu virus.
Health Screenings
Find out how healthy you really are no matter your age, gender or family medical history.
Family Planning
Navigate family planning confidently with guidance and support by medical professionals.
Pain Management
Designed to provide advice on general and chronic pain conditions such as slipped disc.
Smoking Cessation
Break free from smoking habits with personalised support and guidance for a healthier you.
Speedoc x Guardian Virtual Clinic
The Speedoc app is your one-stop platform to manage your appointments, access your medical records, track your bills, and follow-up with your doctor whenever you need to!
LEARN MORE
Frequently Asked Questions
What is the virtual clinic concept?
The virtual clinic allows you to consult with a doctor via video call and obtain prescription medications from Guardian pharmacists.
Are the doctors licensed?
Yes, all our doctors are licensed and experienced medical professionals.
Is my medical information kept private and secure?
We take data security seriously and have robust measures in place to protect your privacy.
What types of medical conditions can be treated through the virtual clinic?
Our virtual clinic can address a wide range of common medical issues. Should you have any specific condition, you may highlight your concerns to the assigned doctor during the call.
Can I choose my preferred pharmacy for medication pickup?
You may select your preferred Guardian pharmacy location for medication pickup.
Do I need to make an appointment for a virtual doctor consultation?
Yes, the only way to consult a doctor is via the Speedoc app. You may walk-in to the pharmacy but the video consultation must be completed if your medication requires a prescription.
Is this service available in all Guardian stores?
Our virtual clinic is available at selected Guardian pharmacies. You may refer to the updated list of locations via the Speedoc app.
Can I consult a specialist through the virtual clinic?
Currently, our virtual clinic primarily offers general medical consultations. We can assist with the referral if needed.
How can I access the virtual clinic services?
You can access our virtual clinic through the Speedoc app.
Can I purchase prescription medications through the virtual clinic?
Yes, you can get your prescription medications at the selected Guardian store after the video consultation is completed.
How do I pay for the consultation and medications?
Consultation fees will be paid online. Medication charges can be paid at the store.
Do I need any special equipment or technology to access the virtual clinic?
You can access the virtual clinic on your smartphone or tablet with a stable internet connection.
How long does a typical virtual doctor consultation last?
Consultations typically last around 5 to 10 minutes, but this can vary depending on your medical needs.
Can I get a prescription refill through the virtual clinic?
Yes, you can request prescription refills during your consultation.
What happens if I experience technical difficulties during the video call?
If you encounter any technical issues, you may inform the pharmacist on duty or contact our customer support at 6909 7799 for assistance.
How do I pick up my prescribed medications?
After your consultation, you may visit the selected Guardian pharmacy to pickup your medication. The pharmacist will assist you in collecting your medications.
