Why Expat Parents (and Their Kids) Love Speedoc’s Housecall Services

By the team at Speedoc,
February 07, 2020

For this mother, who had recently moved to Singapore, her son’s bout of food poisoning could not have come at a worse time. It was late at night and she was still unfamiliar with the country’s healthcare system. She did not know what documents were required or if there were any procedures to go through to register her child to see a doctor. Plus, she did not want to bring him out to a late-night clinic or hospital where she might have to clean him up in a public bathroom.

So, she decided to call a doctor to conduct a house call instead. Soon after she made a booking with Speedoc, our team was on our way to her home, equipped with the necessary medical gear and medicine for the son.

Kids love our Speedoctors

When team Speedoc arrived, the doctor first gave the sick child a soft toy to establish rapport. We know it can be tough for a child to understand why they have to let a doctor examine them. This is why our Speedoctors have a bag of tricks beyond medicine. We understand healthcare also means showing care and concern for the holistic wellbeing of the patient. This is why we do what we do to better connect with our littlest patients.

“The doctor and nurse were quick to reach us,” says the expat mum. “The doctor diagnosed and gave medicine on the spot and my son recovered from food poisoning symptoms shortly. Both were very friendly and assuring.”

The benefits of a housecall doctor

She is part of a growing number of expats who are relying on Speedoc for their family’s healthcare needs. On a day to day basis, one of the things that parents love is the convenient access to reliable and professional mobile medicine services like Speedoc, which are especially helpful should their kids fall ill.

In general, children tend to be more susceptible to various common ailments such as the cold, cough or food poisoning, which means they may need to see doctors more frequently than a healthy adult. However, as parents know from experience, it can be very difficult and heart wrenching to bring a sick child to a clinic where the little one might have to wait for an extended length of time before the consultation. And if your child is unfortunate to have “messy” ailments like diarrhoea, we all know how unpleasant it is to bring them out of the house.

To add to this anxiety, with the country still reeling from the Wuhan novel coronavirus scare, the concern about getting exposed to unfamiliar germs in public places is understandably even more relevant!

This is why Speedoc’s doctor-on-call service, where you can schedule a medical doctor to visit your home at any time of the day, 365 days a year, is becoming a preferred choice. This way, all you need to do is to keep your child comfortable until the doctor gets to you, hence bypassing other inconveniences.

“The last thing my kids want when they are sick is to be dragged to the paediatrician. It’s such a great service, I’d recommend it to everyone,” wrote a satisfied parent, whose child was treated by our Speedoctors.

Peace of mind for parents

On a more practical note, while Singapore’s healthcare system is highly subsidised for citizens and permanent residents, foreigners often have to cover the cost of consultations themselves or obtain their own medical insurance. At Speedoc, we ensure our fees are transparent by providing upfront pricing on our app even before you confirm our service. This is just one more Speedoc service we offer to give you peace of mind!

Consult with Speedoc’s team of licensed professionals

Our Children’s Health package is equipped to help all parents approach their children’s healthcare with confidence. If you are interested in trying out house call doctors for your family, you can make an appointment to consult one of Speedoc’s licensed doctors by downloading our app on the App Store or Google Play Store, or contact our hotline at +65 8180 8948.