3 Industries That Will Soon Be Revolutionized by AI And Technology

By the team at Moovaz (Guest post),
October 14, 2019

The fear of robots coming for your job is one of the many challenges confronting 21st-century workers, but the machines aren’t ready to take on every industry just yet.

Tasks like managing human employees or doing physical work in a more chaotic environment, such as cleaning up after a messy concert or event, could prove harder to automate with current technology.

However, here are 3 industries that would soon be completely revolutionized by technology.

1. Healthcare

We’ve all experienced it before – days when we feel so ill that we can’t even muster the strength to roll out of our beds to see a doctor. However, we still need medicine to get better, so we head to the nearest polyclinic or family clinic and sit lethargically on plastic chairs until our turn comes. Fortunately for us in Singapore, while medical attention usually isn’t too far away, what if there was a way to skip all those queues and send doctor to your doorstep instead?

Dr. Shravan Verma (32) has created a 24/7 mobile application that provides on-demand house call general practitioner (GP) services and recently ambulance services to a location of their choice, either via the app or by calling a patient support line. The home medical services need not be limited to only immobile patients, but to everyday people who may require GP or A&E visits for themselves or their loved ones.

Healthcare is only starting on its digital journey. Patients can tap an app for on-demand private ambulance services in non-emergency cases, much like how one would call a private-hire car. The new service is the first ambulance-booking app in Singapore. The cost of calling a private ambulance via the app can range from $120 to $170, depending on the location, time of day and demand. Typical booking fees for a private ambulance can be from about $50 to $130 for a one-way trip.

With the Speedoc app, the wait time for a private ambulance can be shortened significantly to around 30 minutes.

2. Relocation

Relocating soon within Singapore? Moving house will soon be easier than ever with Moovaz. Moovaz is an all-encompassing relocation service for the increasingly mobile citizen in the globalised world. Its all-in-one digital platform is revolutionising the logistics and international relocation industry by enabling a seamless and truly moving experience for everyone. Using smart technology and through its global network of over 2,000 certified partners, Moovaz is designed to offer customers an unprecedented level of transparency and open access to global mobility services worldwide. Together with a dedicated team, Moovaz is committed to deliver convenience and service excellence, first time, every time.

Relocation is one of the biggest pain points a person could potentially face, and studies have shown that it is equally stressful to manage as planning a wedding. Most HR managers and mobility teams would agree to this. By incorporating technology into the daily routine, companies can ease necessary workplace tasks such as relocating employees to make their transferees stress-free.

Moovaz has innovated smart technology to remove the traditional and tedious phone calls and emails that used to be part of the communication process. Now, with cloud technology, Moovaz is the tech-driven relocation startup primed to disrupt the industry at scale.

3. Retail

The retail industry will be one that is most impacted by AI. Its global spending is expected to grow to $7.3 billion per year by 2022. Retailers will use augmented and virtual reality functionality in advertising. Immersive product catalog visualization will grow dramatically, and shoppers will experience products before buying. It’s predicted that by 2020, chatbots will power 85% of all customer service interactions. Machine learning and AI can play a significant role in determining a retailer’s supply and development plans. Many big name retailers have successfully implemented AI—out of both necessity and desire to stay ahead of the competition.

For example, as A.I. bots develop, consumers will be able to outsource the type of shopping which doesn’t excite them. Shoppers will no longer have to dedicate their time to repetitive purchases such as toilet paper, milk, or washing powder. Instead, bots will be there doing that kind of transactional buying for them.

Although retail will continue to be a competitive industry, the new challenge of bot buying and automation shouldn’t scare retailers who are determined to succeed.

The landscape of shopping may change, but as always, retailers who work hard to adapt and listen carefully to their customers need not worry.


To conclude, while many industries and jobs will be replaced by technological advancement, it remains to be seen whether there will be new careers created that can be filled by those who lose their jobs. The problem today is that many of the jobs being replaced by technology are not inherently technological—and therefore those workers may not have the advanced and technical skills needed. It will be those individuals who can interact with technology who are likely to succeed – those with computer programming skills will be more richly rewarded than those who can only accomplish physical labor.